Returns

Return window

You can return any item within 30 days of delivery for a refund, as long as it's unused and in its original packaging.

How to start a return

Email support@carmable.com with your order number and the item you want to return. We'll reply with the return address and next steps. Please don't send items back without contacting us first.

Refunds

Once we receive and check your return, we refund your original payment method. Refunds usually show up within 5 to 10 business days, depending on your bank.

Damaged or wrong items

If something arrives damaged, defective or wrong, we cover it. Email us a photo within 7 days of delivery and we'll send a replacement or a full refund, and you won't pay return shipping.

Return shipping

For change-of-mind returns, return shipping is paid by the customer.

Last updated September 2026